Our services

Advisory visits (§ 37 (3) SGB XI)

The mandatory advisory visit for recipients of care allowance: guidance, not an inspection of family caregivers.

Who is this for?

The advisory visit under § 37 (3) SGB XI is for people who receive care allowance and are cared for at home by relatives. The law makes these visits mandatory (as of July 2026). We shape them as intended: support for care at home, not an inspection.

What we take care of

  • Carrying out the advisory visit: at your home, in a calm atmosphere.

  • Time for your questions: about daily care and whatever is on your mind.

  • Practical guidance for family caregivers: as equals, with no inspecting gaze.

  • An honest look at the situation: so care at home stays sustainable.

How it works

  1. Arrange an appointment

    Call or write to us; together we find a time that fits your daily life.

  2. The visit at your home

    We take time for your questions and look at the care situation together, as support, not as inspection.

  3. What comes next

    You receive the confirmation for your care fund, and practical pointers that make daily care easier.

Common questions about this service

Is the advisory visit an inspection?

No. It is meant as support for care at home, not a check on family caregivers. That is how we conduct it: with time, respect and practical guidance.

Who is required to have advisory visits?

Recipients of care allowance (as of July 2026). Whether and when a visit is due for you is something we can clarify in one short conversation.

Your next step

Advice on this service

One conversation is enough to get started: free, with no obligation, at your pace. We listen first, then sort out together what fits.

Get in touch

Or call us directly: 040 302 389 46