Care worker in conversation with a senior woman

Our services

Companionship and relief

Time, attention and everyday companionship that eases the load on family caregivers.

Care worker in conversation with a senior woman

Who is this for?

Companionship and relief care supports two groups at once: people who miss company and conversation in everyday life, perhaps in the early stages of dementia or after losing a partner, and family caregivers who need reliable time off to manage work, family and their own appointments. This service is not about care tasks; it is about time and attention. And sometimes it is simply about the day having an occasion again: a visit to look forward to.

What we take care of

  • Company and conversation listening, sharing stories, having coffee together. Conversation is not a side note; it keeps people connected to life.

  • Shared activities going for walks, reading aloud, playing games, looking through old photographs. What helps is guided by the person, not by a set programme.

  • Accompanied trips out to the doctor, the cemetery or the shops. Safely out and about, without having to ask relatives for a lift.

  • A dependable presence reliable hours in which family members can leave the house with peace of mind.

  • Structure for the day scheduled visits give the day a rhythm, which matters all the more when memory begins to fade.

  • An attentive eye if we notice a change, we raise it gently, with you and within our team.

  • Relief in the background while we are there, relatives keep appointments, go to work or catch up on sleep. Whoever heads out the door should be able to do so with a clear head.

How it works

  1. First conversation

    We talk about what would do you or your relative good, free and without obligation.

  2. Home visit

    We meet at home and shape together what companionship and relief should look like.

  3. Support begins

    Companionship starts: matched to your routine, with a team that stays.

It starts with getting to know each other, because companionship is a matter of trust. In the free initial conversation you tell us what it is about: company for your mother, dependable hours of relief for a caring partner, or both. Together we decide how often and when we come, and who from the team might be a good fit; changing faces are no small thing here, so we plan for as much continuity as we can. On the first visit we deliberately take our time, so that an unfamiliar face can become a familiar one.

The formal side is deliberately light: for the relief amount under § 45b SGB XI, a care grade is all that is needed; just bring the decision letter along. We handle the billing with the care fund wherever that is possible. Whether hourly respite care or in-kind care benefits are also an option depends on the care grade; we work that out together in the conversation before you commit to anything.

The limits are named clearly here as well: companionship means time and attention, not personal care and not a medical service. If nursing help becomes necessary during our visits, we tell you openly and plan the right services alongside, instead of quietly improvising. And if a wish lies beyond what we can offer, you will hear that from us honestly, together with a suggestion of where it belongs instead. That honesty includes this too: companionship does not replace respite care, it complements it.

Common questions about this service

What is the difference between companionship and care?

Companionship is time and attention: company, activities, accompanied outings, simply being there. Care means hands-on personal tasks such as washing and dressing. The two can be combined, often within the same visit.

Does companionship help with dementia?

Especially there. Familiar faces, a calm manner and a dependable rhythm provide stability when memory fades. And relatives get back hours in which they know for certain that someone is there.

Can you provide relief for the family only, without any care services?

Yes. Companionship does not require any care visits alongside it. Some families book nothing but reliable companionship hours, so that the person providing care can catch their breath regularly.

How do you find out what is good for the person?

By getting to know them, together with you: what did they enjoy doing, what makes them proud, what calms them? The result is not a list of activities but companionship that fits their life.

Are the companionship hours fixed?

Yes, we agree fixed times you can plan around, because reliability is half the value of this service. Changes are possible by arrangement. Short-notice extra visits are possible too, whenever our schedule allows; just ask.

Your next step

Advice on this service

One conversation is enough to see which hours would help you most: free of charge, with no obligation, and no need to commit to anything.

Get in touch

Or call us directly: 040 302 389 46