Basic care (SGB XI)
Personal hygiene, dressing, help with meals, mobilisation and toileting assistance, following the principle of activating care.
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Outpatient care service · Barsbüttel · Hamburg
Personal home care in Barsbüttel, Hamburg and the surrounding area: professionally organised, humanly accompanied.
- Basic care
- Medical care
- Support
- Household help
What you can rely on
Engel Pflegedienst combines professional care with personal closeness.
- Personal contacts
- Services under SGB V and SGB XI
- Multilingual team
The path of personal care
How we accompany you
Five steps that are not slogans here, but lived primary nursing.
Step 1
Listening
It starts with a conversation, not a form. We listen to what matters to you and what should change.
Step 2
Understanding
We see the whole person: life story, habits, family. Only then does care make sense.
Step 3
Planning together
Services, schedules and funding are planned with you and your family, clearly and honestly.
Step 4
Personal support
Familiar caregivers come to your home, professionally reliable and with time for the person.
Step 5
Being there, reliably
A team that stays: reachable during office hours, organised through fixed responsibilities, day after day.
Our services
Seven ways to support you.
From basic care under SGB XI to medical care under SGB V: we fit the support to your situation, not the other way around.
Medical care (SGB V)
Medication administration, injections, blood pressure and blood sugar checks, wound and compression care, as prescribed by a physician.
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Household support
Shopping, cleaning of agreed living areas, laundry and other household tasks.
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Companionship and relief
Time, attention and everyday companionship that eases the load on family caregivers.
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Advisory visits (§ 37 (3) SGB XI)
The mandatory advisory visit for recipients of care allowance: guidance, not an inspection of family caregivers.
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Support and guidance for relatives
Orientation on care levels, benefit routes and organising care. Not a substitute for legal or social counselling.
Learn moreWhy Engel
Closeness, well organised.
Grown trust doesn't come from promises. It comes from reachability, structure and people who stay.
Personally reachable
Fixed contact persons instead of anonymous processes: you talk to people who know your situation.
Professionally organised
Services under SGB V and SGB XI, clearly coordinated care and a team that works in a structured way.
Multilingual at home
Our multilingual team accompanies you in the language you feel at home in.
Close to you
At home in Barsbüttel, on the road in Hamburg and the surrounding area.
Trust grows where organisation and humanity work together.
How care begins
The first step is a conversation.
From the first question to reliable support: this is how we set out together.
Get in touch
Reach us by phone, WhatsApp or contact form for a first, non-binding conversation.
A personal conversation
We listen: your situation, your home, your questions. No form replaces that first conversation.
Clarifying needs together
During a personal home visit we work out together which services and benefit routes fit your situation.
Arranging the care
We agree on a care plan that fits your everyday life and your home.
Reliable support
From then on we accompany you at home, with the same familiar team.
Free, non-binding and in your language. We listen.
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The team behind it
Behind every good care there are people who stay.
Care professionals, administration and management form one team with a shared standard: care with heart and soul.
For relatives
You don't have to sort this out alone.
Care levels, benefit routes, organising the care: together we sort out what fits your situation. Orientation that eases the load; it does not replace legal or social counselling.
- Orientation on care levels and benefit routes
- Relief through companionship and respite care
- One conversation is enough to start
Service area
At home in Barsbüttel, on the road across the region
From our office at Kielredder we care for Barsbüttel, Hamburg and the eastern surroundings.
- Barsbüttel
- Hamburg
- Oststeinbek
- Glinde
- Reinbek
- Stapelfeld
- Ahrensburg
- Großhansdorf
- Trittau
- Braak
- Wohltorf
Frequent questions
What families ask us first.
Basic care under SGB XI, medical care under SGB V, household support, companionship and relief, respite care, advisory visits under § 37 (3) SGB XI, and support and guidance for relatives.
Basic care supports everyday life under SGB XI: personal hygiene, dressing, nutrition and mobilisation. Medical care under SGB V covers clinical services such as medication, injections, blood pressure and blood sugar checks or wound care, as prescribed by a physician.
We listen: your situation, your home, your questions. Then, during a personal home visit, we work out together which services and benefit routes fit your situation.
We are at home in Barsbüttel and on the road in Hamburg and the surrounding area.
A mandatory advisory visit for recipients of care allowance, meant as support rather than an inspection of family caregivers. We carry out these visits and advise you personally.
Yes. We provide orientation on care levels, benefit routes and organising care, and ease the load with companionship and respite care. This does not replace legal or social counselling.
By phone at 040 302 389 46 (Monday to Friday, 9:00–16:00), by e-mail at info@engelpflegedienst.com or via WhatsApp.
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Partners & network
Working together for good care.
Good care is a joint effort. These partners and memberships support our day-to-day work.
Engel Pflegedienst is a member of the bpa (Bundesverband privater Anbieter sozialer Dienste e. V.), the German federal association of private social-services providers.
Contact
Let's talk about what you need.
One call is enough to start: non-binding, free of charge and unhurried.
Request care
For yourself or for someone close to you.
Guidance for relatives
Orientation on care levels and benefit routes.
Work with us
Get to know Engel as an employer.